Sunday, February 18, 2007
First of all Happy New Year 2007! I celebrated New Year this year in Bangkok Thailand. I wished a few years ago to celebrate New Year every year somewhere else in the world, and my wish is working out very well.
It wasn't that easy however this year. The plan was to catch a plane from Dusseldorf to Teheran and then to Bangkok. It was the cheapest flight with Mahan Air: an airline company which personally I've never heard of, but received good criticism in several forums on the internet.
I've had some cases being a legal adviser for clients whose flight delayed or cancelled, but I've never thought this could happen to me as well. This time no airplane could take-off from Teheran because of a snow-storm. As this airliner isn't that big, the flight was cancelled. In two days there might be a new possibility for me to fly.
As I didn't want to lose two days (and maybe more) I asked what other opportunities their were. The Mahan Aircrew told me as the whole issue wasn't their fault (force majeur) they didn't want to book a hotel, nor arrange any other solution. I've managed to book a new flight for the following day and to get my money back from the Mahan Airliner. However an Airline company has to offer hotel accomodation and more according to new EU regulations. Fortunately I didn't get into any more problems but my fellow passengers (sometimes coming from more than 500 kilometres from the airfield) had to travel back. I don't know if they have found a new flight as I did... For damage claims, I'd be more than happy to assist.
David
It wasn't that easy however this year. The plan was to catch a plane from Dusseldorf to Teheran and then to Bangkok. It was the cheapest flight with Mahan Air: an airline company which personally I've never heard of, but received good criticism in several forums on the internet.
I've had some cases being a legal adviser for clients whose flight delayed or cancelled, but I've never thought this could happen to me as well. This time no airplane could take-off from Teheran because of a snow-storm. As this airliner isn't that big, the flight was cancelled. In two days there might be a new possibility for me to fly.
As I didn't want to lose two days (and maybe more) I asked what other opportunities their were. The Mahan Aircrew told me as the whole issue wasn't their fault (force majeur) they didn't want to book a hotel, nor arrange any other solution. I've managed to book a new flight for the following day and to get my money back from the Mahan Airliner. However an Airline company has to offer hotel accomodation and more according to new EU regulations. Fortunately I didn't get into any more problems but my fellow passengers (sometimes coming from more than 500 kilometres from the airfield) had to travel back. I don't know if they have found a new flight as I did... For damage claims, I'd be more than happy to assist.
David
